Effective Date: November 1st, 2025
At Ally, we respect your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website and Services.
Information We Collect
We may collect the following information:
- Personal Information: Name, email, phone number, company details (when you submit forms or contact us).
- Usage Data: IP address, browser type, device information, and site activity.
- Cookies & Tracking: Session cookies, analytics tools, and similar technologies.
- Client Data: Information clients provide for audits or remediation (e.g., documents, websites, or content).
We do not intentionally collect sensitive personal data (e.g., health or disability status), unless voluntarily provided to support accessibility feedback.
How We Use Information
We use collected information to:
- Deliver and improve our Services.
- Respond to requests and provide support.
- Send updates, newsletters, or promotional communications (with consent).
- Analyze site performance and usage trends.
- Enforce these Terms and comply with legal obligations.
Sharing of Information
Our Services may include links, integrations, or reliance on third-party platforms. Ally does not control and is not responsible for the accessibility, accuracy, or functionality of any third-party services.
Data Retention
We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Data Subject Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Opt out of marketing communications
To exercise these rights, contact us at privacy@ally.co.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve functionality and analyze performance. You may disable cookies in your browser, though some features may not work properly.
Children's Privacy
Our Services are not directed at children under 13, and we do not knowingly collect their personal information.
International Users
If you access our Services outside the United States, you acknowledge that your data may be processed in the U.S. and subject to U.S. laws.
Changes
Ally may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Services after changes take effect constitutes acceptance.
Contact Us
If you have questions about these Terms, Ally's Privacy Policy, or Ally's accessibility practices, users can reach out via email:
- Email (Legal & Compliance): legal@ally.co
- Email (Privacy & Data Protection): privacy@ally.co
- Accessibility Support: accessibility@ally.co
We review all requests promptly. Thank you!